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Can't delete an issue

Test-user
Contributor
July 31, 2019

Hello,

I just created a new Jira Business site. I then created a project with a few issues.

Now I want to delete one of these issues. I expected this to be done via de "..." on the issue, and then select "More". However, there is no More.

I am currently the only user of the site and have given me access to all default groups. I should have every right to delete an issue.

2 answers

1 accepted

1 vote
Answer accepted
Test-user
Contributor
July 31, 2019

Ok, thanks.

I noticed I need the admin role on a project level (which can be done under Project settings > People).

1 vote
Joe Pitt
Community Champion
July 31, 2019

Do not delete issues. When you delete it is GONE. Hardly a week goes by without someone wanting to restore an issue. Deleting issues will come back and bite you when it is the most inconvenient. I suggest closing with a resolution value of Deleted anything you want to delete. I implement a special transition only the project lead can execute and it requires filling in a reason field from a select list (such as entered in error, OBE, Duplicate, Other) and explanation text.

Deleting issues destroys historical data. Missing issue numbers will eventually cause a question about what it was and why was it deleted even if it was done properly. Missing data always brings in the question of people hiding something that may have looked bad.

 

The only viable way to restore an issue is to create a new instance of JIRA and restore a backup that has the issues. Then export them to a csv file and import them to your production instance. You will lose the history.

If you still want to delete issues, you need the delete issue permission

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