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Can't create boards in Company-managed software

Adrian Guerra
I'm New Here
I'm New Here
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September 19, 2023

I'm trying to create a board on my company-managed software, but I can't seem to do so.

On the left-hand menu of my project, when I click 'Create board' the dropdown menu closes and nothing happens.

I have also tried creating a board using the top menu Your Work --> Boards --> View all boards and 'Create board', but I'm running into the same issue. When I click 'Create board' the button loads for a bit, but eventually nothing happens. 

I don't think it's a permission issue, as I'm the sole creator of this project/account, so I should have admin rights.

When I look at the Chrome network console, there seems to be an error returned 'Unable to load bridge'.

Screenshot 2023-09-19 at 10.48.03.png

 

Screenshot 2023-09-19 at 10.41.06.pngScreenshot 2023-09-19 at 10.41.58.png

1 answer

1 accepted

1 vote
Answer accepted
Trudy Claspill
Community Champion
September 19, 2023

Hello @Adrian Guerra 

Welcome to the Atlassian community.

Have you tried using another browser application?

Have you tried using a Chrome Incognito window?

Have you tried clearing your Chrome cache/history?

Adrian Guerra
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 19, 2023

Thanks! Chrome incognito window seems to have resolved the issue. Probably something to do with cache/history indeed...

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