Can't create a site (new account)

[Jira Administrator]

Hello to everyone! I've just registered for Jira< and trying to create a Site for usage. But receiving this type of error 

I can't even find mail to contact Jira support. 

[Prachi Bolar]

Hello @Jira Administrator ,

Welcome to community :) 

We got your query and on checking upon we see that the site crimson-temple.atlassian.net

is created in the backend.

Could you please confirm if you are still facing any issues or any difficulties and we can further help to create ticket with relevant team

Thank You,

Prachi

[Trudy Claspill]

Hello @Jira Administrator 

Welcome to the Atlassian community.

There is not an email to use to contact Atlassian Technical Support. They are contacted by creating a support case through the customer portal. You may not yet be able to create a support case if you have not yet been successful in setting up a site with an app subscription.

What URL are you directed to when you click the contact us link within that message?

There can be a problem creating sites due to the network you are working from. For example, Atlassian no longer supports app subscriptions being created from networks linked to Russia. And I have seen messages about problems creating subscriptions from China.

Are you located in one of those countries?

[Jira Administrator]

I am from Netherlands. And after clicking contact us there nothing happens. It just redirects me on page where I can't even create a ticket or ask for help due to my site crimson-temple.atlassian.net not working, and I can't use It like url because it also not working...

[Trudy Claspill]

Thank you for that additional information.

I am flagging your post here to raise it to the attention of Atlassian Team Members. Then should respond within 2 business days.