Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Can't connect to database, Error: ClientConnectionID

Test ifp test October 17, 2018

Hi,

i've downloaded jira software for server 7.12.1. and i created a new database on microsoft sql server 2012 11.0.3000.0. then i run the setup wizard. and it always stops at the point connection to database.

i've went through all these steps from:

https://confluence.atlassian.com/adminjiraserver071/connecting-jira-applications-to-sql-server-2012-802592195.html

but i alway get the followong error code:

ClientConnectionId:dcb6cc16-5434-491a-b0cb-cbbb10c7e236

 

What more can i do to fix the problem?

 

Thanks for help.

 

1 answer

0 votes
Alexey Matveev
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 17, 2018

Hello,

You should have a look at the log in the SQL Server side. But my guess is that SQL Server wants Windows authentication, but you connect with sql server authentication mode.

Test ifp test October 18, 2018

Hi,

thanks for reply.

I tried both Options in my SQL Server Windows authentification and mixed mode with both SQL and Windows. same Problem

where i can find These logs on SQL Server?

Test ifp test October 18, 2018

He,

 

fixed the problem. the port was blocked from another sql instance.

Suggest an answer

Log in or Sign up to answer