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Can't add billing address

Peter Eckstrand
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 5, 2019

Billing->Billing Details->Add Payment Method

I fill in:

company name

country

company address

VAT number

Click next -> pop up :"Aww you're missing billing address"

 

What is going on!

 

EDIT:

after some more clicking I could solve it. Really hard to find!

 

1 answer

0 votes
Daniel Eads
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 5, 2019

Hey Peter,

I'd be interested in hearing a little more about how you solved this if you're willing to share. Wondering if there was something about the Company address field that needs fixing on our end.

Thank you!
Daniel | Atlassian Support

Peter Eckstrand
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 9, 2019

Hello Daniel,

I guess it was me that did not understand where to click. It was not obvious. 

It would have helped if you had a link to click in the pop-up that told me "aw no billing address..." 

Eventually I clicked the right link and could fill in my address. 

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