I can't seem to get my automation to edit a custom user picker field and make it match the assignee. I'm sure I'm doing something fairly obviously wrong, but I'm not used to JSON. I've tried it a dozen different ways, and can't get it to work properly. Thanks in advance for any help!
As my issue goes through the workflow, I want to record who on a specific team the task was assigned to at a specific point so that I can send it back to them later in the workflow to verify data.
The automation runs, but my custom user field won't update. Here's the automation
If X, then
Assign the issue to a user within a role (this works)
And edit the custom user picker field to match the assignee (does not work)
And here's how I'm trying to assign the "Andon ME" value:
In case it helps, here's how I've set up the custom field:
Hi @Kevin Shea , Smart Values in Jira Automation are a little strange. In this example, you should be able to simply enter the smart value for the assignee directly into the user picker field on the "Edit Issues" action.
Thanks Robert, that solved my problem! I tried typing it in that assignee previously, but didn't see that I had to pick the smart value that appeared below what I typed in.
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Glad it's now working!
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Although now I have a new problem, the automation runs so fast it doesn't pick up the new Assignee, but the old Assignee.
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Hey Kevin - But in a Re-fetch action (or two if needed) right after the Create issue trigger. Or since you are on Premium, you should see a new Delay action.
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