Can someone provide me with some help creating a search with specific criteria

[Toby Challacombe]

I would like a queue that display all tickets not updated (Had a comment) on the current date, so all tickets that have not been updated since at least yesterday or before. 

[Tansu Akdeniz · Accepted solution]

Hi @Toby Challacombe,

Finds issues not updated for 2 days;

• updated < -2d

If you have Script Runner, you can find issues commented but status was not changed;

• issueFunction in commented("after -1d") and not status changed AFTER -1d

 Also it can be useful for service desk to see the issues last commented by customer;

• issueFunction in lastComment("inRole 'Service Desk Customers'")

Detailed JQL doc: https://confluence.atlassian.com/jiracorecloud/advanced-searching-fields-reference-765593716.html

Script Runner functions doc: https://scriptrunner.adaptavist.com/latest/jira/jql-functions.html

[Toby Challacombe]

That is perfect thank you, I did take a look through the JQL doc but could not find exactly what I needed. Much appreciated!