Can not connect to our JIRA instance: 401 error

[Olivier Schmitt]

Hello,

I'm trying to connect to our JIRA instance (7.13) using Python jira but i'm not able to connect to it like so many people already mentioned on stack overflow or github.

WARNING:root:Got recoverable error from GET https://XXX/rest/api/2/serverInfo, will retry [1/3] in 14.059640439125777s. Err: 401

The URL which gives the 401 can be reached with success when I open the URL in my brower with the same credentials.

I use this library:

Name: jira
Version: 2.0.0
Summary: Python library for interacting with JIRA via REST APIs.
Home-page: https://github.com/pycontribs/jira

I did not find any workaround in the various posts I found on the Internet.

Any idea? 

Thanks.