Can not access the issues I just created as an admin

[ZENRO]

I am new to JIRA.

As an Admin , I created 3 test projects and was testing the project access level control .  

In the process , I created few test issues and got the notification that issue is created successfully. But now I can not access any of those issues created . 

So I can view the projects but can not access the issues.  

[Ollie Guan]

Hi @ZENRO ,

Usually project permission scheme, board filter settings, Mapping statuses to columns, project security scheme will affect the visibility of Issues.

If you can find the created Issue through the following JQL, please check the above four settings one by one.

[ZENRO]

Tried above JQL , but couldn't locate any issues . I have no special security scheme as of now. I have granted myself admin access.  

The only way I am able to view the list of issues i created yesterday ,  is by clicking on 'Your work' tab . But again when i click on individual issue , it says 'We couldn't connect to that issue' 

[Jack Brickey]

Hi @ZENRO , welcome to the Community. On the surface this sure seems odd. Let’s try a few things. Assuming you are on the new navigation click on “Filters” and Then Created by me. What are the results? Do you see the recently created issues?

[ZENRO]

I tried the same but still can not see any issues. 

The only way I am able to view the list of issues i created yesterday ,  is by clicking on 'Your work' tab . But again when i click on individual issue , it says 'We couldn't connect to that issue' 

 

[Jack Brickey]

How confident are you that the issue was created. Can you attempt to create an issue in a different manner, e.g. directly in a board? If you can create it you should see it.

after creating the issue enter this JQL 

createdDate >= startOfWeek()

[ZENRO]

Thanks . 

Issue is solved.  I observed that Admin by default doesn't have the browse access. I added my ID (admin) into the group that has browse access to those projects . Now I can see all those issues ..