Can a customer outside the project view filters that we create ?

[Prerna Bellaney]

The filters that we create also have a view option that can / should be changed to public for the customer outside the project to be able to view the data. I change the permissions to Public but it doesn't allow anyone outside to view it. Can this be possible ??

[John Funk]

Hi Prerna - Welcome to the Atlassian Community!

They would need to be a licensed Jira user to see the contents of the filter. 

[Trudy Claspill]

Hello @Prerna Bellaney 

Welcome to the Atlassian community!

Are your filters for issues in Software, Service, or Business/Work Management projects?

What exactly do you mean that the people are "outside"? Do you mean users who do not have a license to access your Jira system?