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Can I use automations to assign ticket due dates based on priorities?

Colleen
Contributor
February 4, 2022

 

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I want users to set priorities for tickets and based on their priorities automatically get assigned due dates. When I look at other Atlassian tickets on how to do this I see the scripts but I don't know how to implement that way. I have a partially done automation for this but I'm wondering if I could just do the {{now.plusBusinessDays(X)}} (see above) and set the X depending on whatever my users specify for high/medium/low. Or I need post-functions/scripts? 

1 answer

1 vote
John Funk
Community Champion
February 4, 2022

Hi Colleen,

Yes, you should be able to do that as you have setup. 

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