Can I turn off notifications informing me of reactions to comments on tickets I'm following?

[Matthew Hughes]

My manager overuses emoji reactions to leave thumbs up reactions on Jira ticket comments he's read, probably because we also use Slack which leaves a lot of options for folks about how to get notified & because generally leaving an emoji reaction on something in Slack is innocuous. However, this ends up filling up my Atlassian notifications & causing most such notifications to be non-actionable information. I still need to check them, however, since if someone actually commented (rather than just reacted) then it's very likely something I need to read.

Is there a way to configure Jira to remove notifications for emoji reactions? Or to disentangle these notifications from more actionable notifications?

[Bill Sheboy · Accepted solution]

Hi @Matthew Hughes 

I do not believe that is possible yet.  The closest to that ability at this time is adjustments to your notifications in personal settings.

There are lots of open suggestions around this topic, so perhaps review these to vote/watch them, or add your own:

https://jira.atlassian.com/issues/?jql=project%20IN%20(%20%22Jira%20Cloud%22%2C%20%22Jira%20Software%20Cloud%22)%20AND%20resolution%20%3D%20Unresolved%20and%20summary%20~%20%22configure%20notifications%22%20ORDER%20BY%20Key

Kind regards,
Bill

[Matthew Hughes]

Thanks @Bill Sheboy,

I think my suggestion is slightly distinct from what that linked search turns up. Do you think this would be worth a JRACLOUD ticket?

Thanks again,

Matt

[Bill Sheboy]

Yes, as I could see value in the extra granularity for reactions.  You can add a new suggestion from that same link I provided.

[Matthew Hughes]

looks as if I can't do that quite but I'll see if I can from the feedback forms on the product