Hi,
Is it possible to programmatically modify the form submission success page?
Background: I have a Jira automation rule that populates a new ticket's description with a description template.
Use case: for forms that create tickets (ticket template forms), I would like to redirect a user to the ticket so they can populate its description.
A similar question [1] was asked in the past, but I would like to know if I can achieve this programmatically myself (e.g. through a form submission webhook).
[1] https://community.atlassian.com/forums/Jira-questions/Can-we-change-the-form-submission-success-screen/qaq-p/2125137
Why use forms and not modify issue screen fields for ticket creation?
- Only Jira admins at my organisation have permissions to configure the fields that appear on different screens. Secondly, I don't know if they could configure screens on a per project basis. If not, they won't make a change that will affect everyone.
- Forms make it easy to only request the fields/information my team needs to do their work; that provides focus, making forms quicker to complete.
- Forms let me add field labels where I can provide information to help teammates understand how to use a field. The ability to include working hyperlinks in field labels is especially useful.
