Can I notify a group every time an issue is created?

[Melissa Reeder]

Is there a way to notify a group of people each time an issue is created? And closed?

[Nic Brough -Adaptavist-]

Each change of status fires an event. The project "notification scheme" says "when event X happens, send mail to Y". And Y can be a group if you want.

[Udo Brand]

Ahh, of course. Sometimes I miss the wood for the trees.

[Nic Brough -Adaptavist-]

We all do that :-) I see it as a form of empathy - you're trying to think through what people might want, and answer that instead of the baseline question...

[Udo Brand]

You could write a filter on issues that were created within the last 15 minutes

created <-15m

and then use a group subscription on that filter that will send every 15 minutes a mail to your group of people (but they must be in a group)

[Udo Brand]

and the filter for closed would be

status changed to closed after -15m