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Can I influence the normal notifications with Automation for Jira?

Ramona Richert
October 2, 2018

I am using the notification scheme and at the moment I am testing "Automation for Jira". In the notification scheme I add the reporter to get notification, if the issue is moved.

But I want only a user to get a notification, if the user is from a specific group, the user is the reporter of that issue and the status of that issue changes to a specific status (e.g. "Waiting for Support"). So when the status is changing to something else than "Waiting for Support", he should not get any notifications. But if the reporter is from another group, he should get the notification for each change.

 

Is it possible to handle that? Or maybe exists there another solution for my problem?

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