Can I give someone the ability to handle billing without giving them full admin access?

[Hashim Bukhtiar]

This is for Jira Software, Jira Service Management, and Confluence. I was hoping to find out if it's possible to have a member of my organization with just standard permissions but also billing access. Thank you.

[Trudy Claspill · Accepted solution]

I don't think that is possible.

Site Admins and Org Admins have access to the billing information for the products. I don't believe it is possible for a user not in one of those groups to access the billing information.

[Jack Brickey]

I thought the question was for a user to be the Billing contact but not an admin. Which should be possible I think? Maybe I am miss reading the request. 

[Trudy Claspill]

Maybe you can plug them in as a billing contact, but could they actually access the billing info in admin.atlassian.com without being an Org or Site Admin?

[Jack Brickey]

Good question. I really don't know. But I believe the billing contact will have access to my.atlassian.com where they can manage bill pay, etc. 

@Hashim Bukhtiar , what exactly do you need this person to do? In the past I had my company's Finance Controller as the BC for our instance and they were also a general user of the product.

[Hashim Bukhtiar]

I just need them to be able to to view and change company billing information. If it's not possible, I guess I'll just have to make them an admin, but all I was really looking for was a way for them to just have access to products' billing information without being able to do anything else that only admins can do. Thanks for your help though, both of you.

[Trudy Claspill]

Once again I'm learning something new!

It looks like there is the concept of a billing administrator who is not an Org or Site admin. I don't have an environment where I can actually test this out.

https://support.atlassian.com/subscriptions-and-billing/docs/manage-your-billing-address/

If this does work, then please accept @Jack Brickey 's answer instead of mine. :-)

[Jack Brickey]

Thanks for digging that up Trudy. I was looking for this but could not find it.

[Jack Brickey]

Absolutely!

go to user management, select the user and show details.