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Can I get all issues not Done?

이지영영
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November 27, 2023

Can I use the issues not Done for automations?

For Examples,

```

Today, Issues Not Finished

1. PRO-2: `In Progress` assignee01 - summary01

2. PRO-21: `In Progress` assignee02 - summary04

3. PRO-12: `In Progress` assignee03 - summary05

.

.

.

```

1 answer

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Antuan Sammak
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November 27, 2023

hi @이지영영 

 

Welcome to the Atlassian Community! 

you can use automation by selecting trigger type "scheduled" and in there you can add your JQL, to get the not closed issue you can use (status != Done) in case you only have this status used for closed tickets or you can use (status not in (Done, Closed,. ....) in case you have multiple statuses for closed tickets.

 

you can choose from the trigger the frequency of how often you want this rule to run and also there would be a checkbox that will prevent this rule to take into consideration tickets that were part of previous run, so each run you get only new tickets that are not closed.

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