Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Can I disable creating JIRA issues in JIRA Cloud for Outlook plugin?

Andrei Metelski
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 6, 2021

I do not want our Outlook user to raise JIRA issues directly from their Outlook.

Can I disable creating JIRA issues in JIRA Cloud for Outlook plugin?

3 answers

1 accepted

2 votes
Answer accepted
Vitalii Saienko
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 7, 2021

Hi @Andrei Metelski 

Currently, there's no way to disable creating issues from Jira Cloud for Outlook add-in. You can revoke user's access or uninstall the app from your site though. Here are more details about how to do that:

Manage your users’ third-party apps

Notice that this won't prevent your users from installing the app again.

0 votes
Albert Bétit December 10, 2021

Does the Outlook Plug-in provide any value? 

It takes a while to load the ticket. so much faster to go right to the ticket in Jira.  

I installed the excel plug-in and it showed up in Outlook too.  So far it is only annoying, let me know if I am missing something.

0 votes
Andrei Metelski
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 9, 2021

Thanks, Vitalii. I guess this could be something the developers of this app could add in the future as the configuration option

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events