Can I create a new status for an issues?

[Mariia Smirnova]

For example, I want to create a new status "Approved"and "N/A" for an issue. If the status will be "N/A" it automatically goes to another column.

[Jack Brickey]

Hi Marina, welcome to the Community. The answer depends on the type of project.

next-gen - creating new statuses is simply done by creating a new column in the board.

classic - you edit the workflow and add the desired statuses and create the necessary transitions connecting the statuses. Then if you wish these statuses to appear on your board you need to map the, to the appropriate columns. This is done by clicking the ellipses in upper right of board view > Board settings > Columns and drag unmapped statuses to columns as desired.