Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 
  • Community
  • Q&A
  • Jira
  • Questions
  • Can I adjust the descriptions for specific questions in a Jira form based on a previous answer?

Can I adjust the descriptions for specific questions in a Jira form based on a previous answer?

Sargun
June 15, 2026

Can I adjust the descriptions for specific questions in a Jira form based on a previous answer? Ie. I'd like to use conditional logic to showcase certain description text in a Jira form. 

1 answer

0 votes
Trudy Claspill
Community Champion
June 15, 2026

Hello @Sargun 

What type of Space does this concern? Click the ellipsis button next to the Space name in the navigation panel on the left. What do the last two lines in the pop-up say? It will be something like:

Software space
Company-managed

Forms functionality differs between Software and Service Spaces, so the type of the Space will affect the answer we provide.

Sargun
June 16, 2026

Thanks @Trudy Claspill 

 

This concerns a company-manged software space!

Trudy Claspill
Community Champion
June 16, 2026

Hello @Sargun 

Thank you for the additional information.

I believe that condition logic is available natively in forms only within Service projects? I don't have access to my Jira sites at the moment to double check.

Have you already implemented conditional logic in your form in your software project?

If not, then the answer to your question is no.

Trudy Claspill
Community Champion
June 16, 2026

I just found this document that indicates conditional logic is available in forms in Software projects.

https://support.atlassian.com/jira-software-cloud/docs/conditionally-show-form-fields/

But only a few field types are supported as the basis for the condition.

This page states that you can change the name and description shown for a field in a form in a software project 

https://support.atlassian.com/jira-software-cloud/docs/manage-your-form-fields/

However other information I'm finding indicates that you can't insert a Jira issue field on a form more that once, even if you use conditional logic. 

The work arounds available involve creating multiple form-only fields instead or using multiple custom Jira issue fields. You could then implement an automation flow possibly to copy the data from the non-empty field to your main Jira issue field.

Sargun
June 16, 2026

How would I go about creating multiple form-only fields instead? Could I create form only fields and map them to a particular Jira issue field?

Sargun
June 16, 2026

I do have conditional logic already implemented in my form

 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events