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CSV Import

Andrea Bezzi
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September 13, 2018



2018-09-13 14:05:37,822 INFO - Importer started! 2018-09-13 14:05:37,823 INFO - Engine is running in Import mode 2018-09-13 14:05:37,824 INFO - All issues will be imported to project: MarketingManagement (MKT) 2018-09-13 14:05:37,824 INFO - Creating issue: [externalId='autoid-3297116954158708579', summary='"BM e Check Rev"'] 2018-09-13 14:05:37,836 ERROR - Fatal error during import java.lang.NullPointerException at com.atlassian.jira.plugins.importer.imports.bulkcreate.engine.BulkCreateDataImporter.doImportIssues(BulkCreateDataImporter.java:235) at com.atlassian.jira.plugins.importer.imports.bulkcreate.engine.BulkCreateDataImporter.runImporterEngine(BulkCreateDataImporter.java:172) at com.atlassian.jira.plugins.importer.imports.bulkcreate.engine.BulkCreateDataImporter.doImport(BulkCreateDataImporter.java:147) at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:26) at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:15) at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:458) at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:426) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at com.atlassian.jira.task.ForkedThreadExecutor$ForkedRunnableDecorator.run(ForkedThreadExecutor.java:216) at java.lang.Thread.run(Thread.java:745)

I tried to import issues from csv.
The Validation process works well but it doesn't work when it comes to import

this is the detailed log



does anyone know what's the problem?

1 answer

0 votes
Brant Schroeder
Community Champion
September 13, 2018

You need to check requirements on the create transition on the workflow.  Usually it fails because of a required field and when you import you are not meeting the specified requirements on create.

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