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CSV Import Creating Issue: ERROR - Issue can't be created du to error Account is required

Wiglef Rehm
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September 27, 2019

Hi there, 

I try to run a bulk CSV import to create stories and subtasks, but I get errors: 

 

2019-09-27 10:32:58,907 INFO - Creating issue: [externalId='1', summary='S001 text text']
2019-09-27 10:32:58,922 ERROR - Issue can't be created due to the error/s [ Account ist erforderlich. ]
2019-09-27 10:32:58,922 INFO - Creating issue: [externalId='5', summary='S002 text text']
2019-09-27 10:32:58,938 ERROR - Issue can't be created due to the error/s [ Account ist erforderlich. ]

 

It says that account is a required field. I have account in my input file and have mapped it in the configuration of the importer. 

 

{
"config.version" : "2.0",
"config.project.from.csv" : "false",
"config.encoding" : "UTF-8",
"config.email.suffix" : "@",
"config.field.mappings" : {
"Assignee" : {
"jira.field" : "reporter"
},
"EstimatedEffortSeconds" : {
"jira.field" : "timeoriginalestimate"
},
"Account" : {
"existing.custom.field" : "10010"
},


It have tried different formats for the account values in the import, there seems to be a numeric key and a name and I've tried both and combinations of both but I'm always running in the same error. Account is a required field related to the tempo plugin that we are using. 

 

Any ideas?  

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