Buttons on right side of Jira boards cut off

[Katherine Klasnich]

The buttons on the far right side of my Jira boards have been cut off, as if the padding along the border on that side is non-existent. This happens on all of my boards.

I've tried adjusting the zoom in window, I've also tried extending out the right side of the window, but nothing works. I'm unable to edit boards, which is problematic. Does anyone have suggestions?

[Aditya Verma]

Hi @Katherine Klasnich ,

Welcome to the community!

have you tried different browsers ?

Thanks,
Aditya

[Brandon Garcia]

I have the same issue. I tried to clear the cache but that didn't work.

Currently running macOS Monterey 12.6.8 on a 2016 MacBook Pro

Chrome: Version 116.0.5845.179 (Official Build) (x86_64)

The problem seems to be resolved when using an incognito window.

It may be an extension that is causing the issue. I'll update if that is the case.

[Brandon Garcia]

It was this chrome extension that was causing the issue. So if you have some type of screen shot extension installed try disabling it.

[Katherine Klasnich]

Hiya - my colleagues are using IOS and Chrome browser (Version 113.0.5672.126 (Official Build) (x86_64)) and are not experiencing the same issue as me.

My current zoom setting in browser is 90%, but I've zoomed out as much as 25% and it's still cut off. I've tried extending the browser window far out to the right with no success, and also tried closing the left panel.

When I open in safari I don't have issues (thanks for the tip!), however as a general rule we all use chrome for work. I can use this for now as a workaround but it would be good to understand what's changed that's affecting chrome!

Thanks,

Katherine 

[Dan Breyen]

I was just going to say the same thing.  Try different browsers, a different machine, and see if your peers get the same behavior.  That would help to narrow down the issue. It does seem like there's some sort of zoom function involved.  I don't have enough details with your steps to try it in my instance.  If that doesn't work, you could try opening a ticket at support.atlassian.com.  They possibly have run into this before.