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Burndown chart won't load for one space

Susan Neunaber
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February 16, 2026

The burndown chart will not load for one of my spaces. It says "we couldn't load these details.  Try refreshing and if that doesn't work contact support."  I have tried refreshing several times since last week with no luck. 

1 answer

0 votes
John Funk
Community Champion
February 16, 2026

Hi Susan,

I suggest you go ahead and create a support ticket. Please post back here with the solution for future readers. 

https://support.atlassian.com/contact/#/

 

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