Bulk upload Parent and Child Issues

[Joshua Stokes]

Hello,

I have just completed a .csv upload of data into one of our Projects/Spaces (Team-Managed)

It was to update a Client Date field, which worked correctly, within this upload it also had 'Summary - JIRA Field Summary' and 'Jira Key - JIRA Field Work item Key' all 3 were ticked as 'Map Field Value'

This all worked.

The issue I now have is that there was 'Parent' Tasks attached before... which have now been removed since this upload has happened.

Pic below shows before upload, where it has REFURB-1045 and then REFURB-1046.

Pic below shows after upload, where it has Add Epic and then REFURB-1046.

I have a spreadsheet that has all the 'Parent and Child' issue numbers, but I am having troubles getting the .csv correct and the mapping correct to update all these.

I would do manually but it has 650 to update so would like to do this in bulk...

Any advice on this would be great.

Thank you.

[Trudy Claspill · Accepted solution]

Hello @Joshua Stokes 

According to the following unresolved item, it is not possible to set the Parent Epic for an item in a Team Managed project via a CSV upload.

https://jira.atlassian.com/browse/JRACLOUD-93760

I recommend that you open a support case with Atlassian Technical Support about this, since the import process actually removed the pre-existing relationship when you used it to update existing issues.