Bulk move subtasks' issue type while keeping their parent tickets

[Luyang Zhang]

Hi all,

I am an Org admin for our Jira instance, and need to update about 6000+ subtask tickets. My goal is to keep everything the same, including their parent links, and only bulk change their issue type to two different subtask-types.

However, when I try to bulk change, the system ask me to either "select parent issue" for each subtask which requires me to click 6000+ times manually, or "apply this mapping for all" which will incorrectly link all those subtasks to one parent ticket.

Meanwhile, I do not have authority to install 3rd-party plugin.

Many thanks!

[Trudy Claspill]

Hello @Luyang Zhang 

I think the only way to accomplish this will be through use of Automation Rules or custom code that leverages the API.

Typically Jira Admins can create automation rules. They can also grant that capability to Space Administrators to create rules for individual spaces that they administer.

If you are neither a Space Administrator for the spaces where these issue exist or a Jira Administrator, then you would need to get help from such people to create a Automation Rules to handle this.

There are also limits on how many items a single run of an Automation Rule can operate against, and for how much time a single rule can spend cumulatively executing within 24 hours. You would like have to set up rules that would run multiple times over the course of multiple days in order to accomplish this task.

Do either automation rules or custom code using the API seem like viable options for you?

[John Funk]

Hi Luyang,

I assume the new Sub-task type has a different workflow than the current Sub-task? Is this a newly created Sub-task type? Or do you already have several work items created against it?