Bulk Fetch Changelogs not returning comments

[Alex Meyers]

I'm trying to use the Bulk fetch changelogs API call and one of the fields I'm trying to request is comment, but it's not returning anything for issues that I know have comments. The API documentation doesn't note that there are any fields that are except from this API call, is there something I'm missing?  I have adequate project permissions to get comments through our API calls.

[Akash Singh · Accepted solution]

@Alex Meyers Welcome to Atlassian Community!

To fetch issue comments, you now need to query a separate resource endpoint:

Issue Comments API – Jira REST v3

See curl command below for reference,

curl --request GET \ 
  --url 'https://your-domain.atlassian.net/rest/api/3/issue/{issueIdOrKey}/comment' \ 
  --user 'email@example.com:<api_token>' \ 
  --header 'Accept: application/json'

Comments are no longer included in changelogs and must be retrieved independently.

[Alex Meyers]

Sounds good, I figured, but wanted to make sure. Would be nice if they updated the API documentation.

[Alex Meyers]

@Akash Singh So are issue key changes no longer included in the changelogs either???  They're not being returned in the changelogs either, but the project key changes are...

[Akash Singh]

@Alex Meyers Issue Key changes are included in the changelogs as well, see screenshot below for an example.

[Alex Meyers]

@Akash Singh yes, they're included in the single issue change log API call but the bulk fetch isn't returning them for me.

[Trudy Claspill]

Hello @Alex Meyers 

Welcome to the Atlassian community.

What is the Request Body that you are sending with the API call? How are you indicating in that you want changelogs for Comments?

[Alex Meyers]

I'm including the fieldid for comments which is just "comment". Every other field in my fieldid list is returned except for comments on tickets that have comments on them. If I take the same field list and use the bulk issue fetch API call, that does return comments. So does the change log not consider a comment being added a change even though it updates the modified timestamp on the ticket?