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Bug closing process

Ajay Jha
Ajay Jha
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March 12, 2020

Actually I have a question related to Bug is closed by Developer or QA team if Bug Reported by QA and resolution provided by the developer.

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Ashkan Malekly
Ashkan Malekly
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March 12, 2020

Hi @Ajay Jha 

In our company actually we do this. I mean the test team raise find a bug and then raise an issue (reporter) and assign it to developer team. And in bug workflow we have 4 status. 1 open 2 in progress 3 resolved 4 closed. The developer team resolve the issue and again the test team (QA team) close it.

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Ajay Jha
Ajay Jha
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March 12, 2020

Thanks Ashkan so assigne will change in that case  means reporter and assign will qa team in closing time.

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Ashkan Malekly
Ashkan Malekly
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March 13, 2020

 

yes I hope I could help u. Usually when developer resolves an issue, automatically the issue assign to reporter ( in case bug issue type)(with automation) to approve an close the issue.

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