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Broken workflow steps will not load, and also cannot be deleted

scott
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December 2, 2020

After a recent update, we are finding that our epics workflow rules are no longer working, and when attempting to edit the workflow by clicking on the existing rules, they fail to load. Infinite little spinny circle.

I cannot delete them, because you need to be able to open the rules/rules pop-up to delete. The only way I see to fix it is to delete the entire status, but that is a huge issue when the error is on every status. I do not know what the error is, because it fails to load.

In a perfect world, I could delete a rule, without opening it.

1 answer

0 votes
Brant Schroeder
Community Champion
December 3, 2020

Scott,

  Please submit an issue to customer support. https://support.atlassian.com/contact/

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