Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Broken attachements Windows 7 only

Mr Sef
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 1, 2021

Hi,

i have an issue with attachments not showing / uploading / downloading ,

this started a few weeks ago , the odd thing is this happening only on when i log to jira on machine with windows 7 (win 8 10 works fine) , also the issue is not browser related i tried chrome firefox and opera.

the console / network have a bunch of errors i dont know if its related to the attachments issue.

is Win 7 not supported anymore ? maybe an update broke something ?

 

Thanks .

console.pngdownload.pngnetwork.pngpreview.png

 

1 answer

0 votes
Jack Brickey
Community Champion
July 1, 2021

You might reach out to Atlassian support. However I’m sure that Windows’s 7 isn’t supported any longer so it could be that something that they’ve changed simply will not work with Windows 7.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events