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Breaching SLA

Jiří Bečvář
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September 5, 2018

Hello, 

 

We have several workflows which few of them having status "Failed" and we need to Breach running SLAs if issue is moved to that specific status, i tried to look through ScriptRunner solution but unsucesfully, if anyone could help. 

Add-ons: 

Extensions fo jira 
Automation for jira 
Scriptrunner

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Tyler Brown
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September 5, 2018

Hey Jiri,

You should be able to use this piece of JQL:

"status changed to Failed"

That will show you all issues that have ever been moved into the Failed status so you may want to add some additional pieces to get a better picture.

Hope this helps,

Tyler

Jiří Bečvář
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 5, 2018

Thank you for your answer, but i know how to check for Failed status i just cant figure out how to change time of running SLA 

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