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  • Board view is totaly clean, no columns, no issues. it is plain. How to get back the board view?

Board view is totaly clean, no columns, no issues. it is plain. How to get back the board view?

AFFIX PACKAGING
December 30, 2025

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I am using Jira Atlassian in both Computer and mobile apps. I majorly work on board view, today all of the sudden, the board view is completely vanished.  The data is  preserved, I can access the tickets in List view and calendar view.

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The other thing to note is, I can access the board in my mobile device

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How to retrieve the board view access in my computer system. Note I have tried in different computer, incognito window, but nothing worked.  

 

 

 

1 answer

1 vote
Swathi Acharya
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 30, 2025

Hello @AFFIX PACKAGING

Welcome to Atlassian Community!

The issue appears to be caused by an incident. The developers have deployed a fix for it, and the Jira Business boards should be fully operational and visible again. 

In case, you face any issues accessing it, you can reach out to Atlassian Support at https://support.atlassian.com/contact/#/

Thank you!

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