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Blocked from using Attachments in public forms

Kristin
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October 8, 2025

I'm trying to create a public form for issue reporting. I need to have Attachments as an option. The instructions say:

"Attachments are supported in forms set to public access, with a limit of 100MB per attachment."

However, when I use the attachment field, I get a message saying that "Attachments cannot be uploaded to public forms". How do I proceed here?

Screenshot 2025-10-08 at 9.57.23 AM.png

1 answer

0 votes
John Funk
Community Champion
October 8, 2025

Hi Kristen - Welcome to the Atlassian Community!

First, which type of project are you using? Company-managed? Team-managed? Software? Business? I assume it is not JSM. 

Kristin
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 8, 2025

It's a Software project.

John Funk
Community Champion
October 8, 2025

Well, it might be associated with an outage currently affecting the Attachments. 

Screenshot 2025-07-02 112045.png

 

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