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Blocked content warning when running Jira over SSL

Mattias Kallvi
Contributor
November 21, 2018

We're running Jira behind a reverse proxy (IIS) and since yesterday over SSL. The certificate is added to the IIS-site. Everything seems to work fine but when I access the site I get this little irritating warning about Blocked content.

bild.png

Anyone who knows what I might have done wrong? For example, do I need to install the certificate to jira as well?

Any input on this is most appreciated. If you need some more info please ask.

//Mattias

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Alexis Robert
Community Champion
November 21, 2018

Hello @Mattias Kallvi

 

the "Blocked Content" message is caused by non-HTTPS content being requested from a HTTPS connection, so the browser is warning you that not all content is securely transmitted.

Did you change your Jira Base URL to HTTPS in the Admin settings ?  

You can use your browser dev tools to check what content is not HTTPS: since you're using Chrome I think, right click anywhere on the page and select "Inspect Element", then in the top right menu choose "Network", and reload the page. 

You will see every request being made by the browser to your proxy/Jira instance and can easily see non HTTPS content. From there you can track down what ressources are not exposed through HTTPS.

 

Let me know if it helps, 

 

--Alexis

Mattias Kallvi
Contributor
November 21, 2018

Stupid, stupid me :-) Inspected the elements and noticed what I have missed. We have a custom css that we call from the Message Banner. Changed the URL to the new https and the warning is gone.

Thanks for your help,

//Mattias

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