Billing System looks like can not distinguish between free and paid apps and wants to submit CC

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March 13, 2025

There is a sometimes very buggy time

I have 2 Free Plugins from the Marketplace but the System looks like it can not distinguish between free software and paid software making the Billing system thinking products stated as 0$ which is free products instead of Free Plan which is basically all the same and free and wants to submit CC on free products and says that my free subscription will be deactivated until 13th April 2025 which makes no sense and looks like an issue inside the Billing System can not distinguish between free software and paid software if there are products for 0$ making the Billing System will think its paid software while its free plugin and there is nothing which signs any paid stuff even no invoices are present because there is no paid products present

 

Here is thes screenshot of my Billing Panel and you can see that there are two Products which are 0$ but the yellow message says that Payment informations are required or my Suvscription will be dectivated which makes no sense and as safety measures i can not submit my CC for protecting my actually very worse fiancial situation making actually any small invoices much worser all my Months but technically its makes no sense because i only have free products in my Atlassian Account

Bildschirmfoto_13-3-2025_17547_admin.atlassian.com.jpeg

 

i need some Help with this unusual and mysterious issue

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