Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Big template: Exporting templates doesn't work

Sunny August 18, 2023

Quick summary

Click on the "Export" icon on a project of BigPicture to start. , the Export feature doesn't work and result in "Please refer to the following error id: 2fdfe16f4243d0e37ec35ea10d7e7..." message.

Steps to reproduce

  1. Open a Project on BigPicture
  2. Click on the "Export" icon to start. 
  3. A pop up box asks to select the "File type"

  4. When ready, click on the "Export" button. 

What actually happened

"Please refer to the following error id: 2fdfe16f4243d0e37ec35ea10d7e7..." message is displayed in top right corner.

I also downloaded the log but it can't be attached to here. 

exportError.png

 

0 answers

Suggest an answer

Log in or Sign up to answer