Banner with Close button should not appear again with refresh page after closing it

[brijeshkumar.patel]

Hi,

We sometimes set announcement banner for maintenance activity with CLOSE (closeable) button option but when user refresh page it again comes and user again has to close it which is very frustrated thing for user. Is there any way to Close that button one time and it will not appear again even after refresh. After logoff/login , if banner appears again it fine but not it should not appear after each and every refresh.

We are using JIRA Software-7.4

Thank you for your help

Regards,

Brijesh

[Nic Brough -Adaptavist-]

You will need to write javascript that sets a cookie on the user's machine to say "this person has clicked close already" and then checks that before displaying the banner again.

I'd strongly recommend not bothering, it's a lot of effort for little reward.  Instead, try making your banner message less annoying and intrusive so that users don't feel the need to get rid of it.