Community
Q&A
Jira
Questions
Average Time in Status gadget — status list shows ALL statuses, not only those in selected project

Average Time in Status gadget — status list shows ALL statuses, not only those in selected project

Hi,

I'm using Jira Cloud (Standard plan) and experiencing
an issue with the "Average Time in Status" gadget on
the dashboard.

Problem:
When configuring the gadget, the status dropdown shows
ALL statuses across the entire Jira instance — even after
selecting a specific project or saved filter. This makes
it very difficult to find the relevant statuses.

What I've already tried:
- Cleaned up all unused statuses in Company-managed
projects (Admin > Issues > Statuses)
- Cleaned up statuses in Team-managed projects
(Project Settings > Issue Types > Workflow)

The status list in the gadget still remains unchanged
and shows all legacy/unused statuses.

I found a related ticket: JRACLOUD-77503 (reported in
2022) but it appears to be unresolved.

Questions: 1. Is there any workaround to show only statuses relevant to the selected project/filter? 2. Is it possible to show only currently active statuses in the gadget status list? 3. Is there an official fix planned for this?

Thank you.

2 answers

0 votes

Hi @송지현

Welcome to the community !!

If you would like to try out a mktplace app for this requirement, pls explore

Time in Status Reports

With this app you generate time in each workflow status for multiple issues with multiple filter and grouping options.

One the many reports which the app has is "Average Time in Status", which can meet your use case.

With Status grouping feature, can help you define your own cycle time / issue age time and view the averages of the same. Also the app has 20+ reports to meet a variety of use cases.

You can set your own working calendar to exclude weekends and holidays from the time in status calculation. Also the app can be added as a dashboard gadget.

More details here.

Disclaimer : I am part of the app team for this add-on

TIS - Avg Time in Status.PNG