configuring Automation to trigger an email whenever the value of the Business Process Owner group and my Business Process Owner group type as a Group picker(single group) and i want to implmented thrght Script runner and i am using JIRA cloud
For example: my taget status is Submitted and Business Process Owner group is it group so i want to send an email to it group peoples and my taget status is draft and Business Process Owner group is PSC review group so i want to send an email to PSC review group peoples
Hi @Pavan kumar Mamidipaka
Thanks for the question.
If I understand your requirement correctly, you want to send an email to the members of the group selected in the Business Process Owner field whenever the issue transitions to a specific status.
If that's the case, could you let me know whether you're using Jira Automation only, or are you planning to use ScriptRunner as well? Also, is the Business Process Owner field a native Jira Group Picker or a ScriptRunner custom field?
The answer will determine whether this can be achieved using native automation or if you'll need to retrieve the group members through a scripted solution.
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