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Automation to send slack notification not working correctly

Sudhanshu Agnihotri
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May 14, 2025

Hi All

I am trying to create an automation where every time a sprint closes i want a slack notification to be sent, i have configured the same as below, but some of the fields are not getting populated in the notification.

🏁 Sprint *{{sprint.name}}* Closed!

🎯 Goal: {{sprint.goal}}
✅ No. of Issues completed : *{{sprint.issuesCompleted.size}}*
📈 Story points delivered :
*{{sprint.issuesCompleted.sum(issue.storyPoints)}}*

🔄 Issues Added After Sprint Start: {{sprint.issuesAddedDuringSprint.size}}

Sprint Start Date: {{sprint.startDate}}
Sprint End Date: {{sprint.endDate}}

 

Fields not populating : 

✅ No. of Issues completed : {{sprint.issuesCompleted.size}}
📈 Story points delivered :
{{sprint.issuesCompleted.sum(issue.storyPoints)}}

🔄 Issues Added After Sprint Start: {{sprint.issuesAddedDuringSprint.size}}

 

Appreciate your input on this.

1 answer

0 votes
Bill Sheboy
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May 14, 2025

Hi @Sudhanshu Agnihotri -- Welcome to the Atlassian Community!

For a question like this, context is important for the community to help.  Please post the following:

  • what version of Jira are you using: Cloud, Server, or Data Center
  • for Cloud, what type of project is this: company-managed, team-managed, JPD, etc.
  • an image of your complete automation rule in a single image for continuity
  • images of any relevant actions / conditions / branches
  • an image of the audit log details showing the rule execution
  • explain what is not working as expected and why you believe that to be the case

Until we see those...

 

Many of the smart values / attributes you note do not exist.  Please review the documentation for the {{sprint}} smart value to learn more:

https://support.atlassian.com/cloud-automation/docs/jira-smart-values-development/#--sprint--

 

Kind regards,
Bill

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