Automation to require issue link when Defect issue type is created

[Kelli Teel]

Our leadership wants to be able to track Defects found in testing, so our QEs are creating Defect issue types and we want to require them to add a link to the applicable Jira story.  How do I build a rule that will require a user to add a link to the applicable Jira story when he/she creates a Defect issue type? 

[Mark Segall · Accepted solution]

Hi @Kelli Teel - Automation by itself is not going to create any validation requirement. However, I've had similar requirements in the past and solved for it like this:

1. Custom Field: There is no option to validate whether an issue has an issue link so we'll use a custom field that isn't present on any screens.
2. Workflow Validator: On the bug workflow, you'll create a validator against the custom field in step 1 that won't allow transition until the custom field has a value
3. Automation Rule:  The automation rule will trigger when the Bug has been linked and set the custom field to something so it satisfies the validator

[Kelli Teel]

Thank you.  This worked.