Automation smart values hyperlink

[arielei]

Hello Community,

I have an automation that creates a var with {{issue.key}} - {{issue.summary}}.

and then i'm editing a custom field Text (read-only) with that var.

how can i make it clickable? meaning, hyperlink?

Thanks,

Ariel

[Shawn Doyle - ReleaseTEAM · Accepted solution]

Hi @arielei 

The format you are looking for is 

[Atlassian|http://atlassian.com]

 https://jira.atlassian.com/secure/WikiRendererHelpAction.jspa?section=links

[arielei]

Hey @Shawn Doyle - ReleaseTEAM 

that doesnt work.

[arielei]

Figured it out, text (read-only) field or Text short sentence does not support rich text, switched it to Text Paragraph and it works. 

Thanks,

[Bill Sheboy]

Hi @arielei 

Thanks for confirming the observed configuration behavior, although I wonder...

Earlier in the year, Atlassian announced the sunset of the default / plain text renderer, and follow-up posts implied this made all short text fields into one-line rich text.  Thus, I would expect that link markup to work.  Atlassian did not explain if Atlassian Document Format (ADF) would be stored for such fields, although I have not observed that to have happened yet in automation rules, REST API endpoint responses, etc.

As you appear to be on a premium license level, I recommend working with your Jira Product Admin to ask Atlassian Support to confirm the expected behavior:

https://support.atlassian.com/contact/#/

When you hear back from them, please post what you learn to benefit the community.  Thanks!

Kind regards,
Bill