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Automation sends old URL

Dd
Contributor
July 1, 2025

Hi,

I have a manual automation that when executed updates some fields and then sends a message to a slack channel using ({{toUrl}}) to display the URL of the work item with hyperlink.

I changed the project name from say XXX to YYY but the automation still sends the old URL (i.e. XXX).

Any idea how to fix that?

Thanks

Dd 

1 answer

0 votes
Bill Sheboy
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July 1, 2025

Hi @Dd 

For a question like this, context is important.  Please post the following to help the community offer better suggestions:

  • an image of your complete rule in a single, continuous image
  • images of any relevant trigger, actions, conditions, and branches
  • an image of the audit log details showing the rule execution

Until we see those...

If the rule is updating the work item fields in a way that impacts your URL, did you include a Re-fetch Work Item Data action to reload the data from the cloud before building the URL?

Kind regards,
Bill

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