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Automation rule

IT July 27, 2023

Hi,I have created automation rule in jira .Send notification when issue is created but the notification are coming 2times.Auto log showing success twice

1 answer

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John Funk
Community Champion
July 27, 2023

Hi IT,

Can you share some screenshots of your rule and of the audit log when it runs?

IT July 27, 2023

Screenshot_20230728_000213_Gallery.jpgScreenshot_20230728_000311_Gallery.jpg


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John Funk
Community Champion
July 29, 2023

I have no idea why this would fire twice on the same issue for an Issue Created trigger. I suggest you contact Atlassian support to see what is going on. Please post the resolution back here for future readers. 

https://support.atlassian.com/contact/#/

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