Automation rule to monitor Issue Limits on Jira issues

[Mélanie Liguet]

hi, 

I want to make an Automation rule to monitor Issue Limits on Jira issues.

I'm taking inspiration from this document : https://confluence.atlassian.com/automationkb/automation-rule-automation-rule-to-monitor-issue-limits-on-jira-issues-1528202439.html

The problem is that the response contains too many results. It includes cards that reached the limit but didn't exceed it, and cards that almost reached the limit but were processed. I no longer need alerts for these cards.

Do you have a solution for filtering the REST API response? For example, for linked limit issues, I would only want to be alerted for cards with more than 1850 links and fewer than 2000.

regards

[Marc -Devoteam- · Accepted solution]

Hi @Mélanie Liguet 

You can't filter Rest api results.

[Mohamed Benziane]

As @Marc -Devoteam- stated, you can’t apply filters on this API. It only accepts one parameter, which retrieves the issue key instead of the ID

[Mélanie Liguet]

Atlassian confirms that the article is outdated. It is not possible to filter the results of the API call.

[Bill Sheboy]

Hi @Mélanie Liguet 

Depending upon how many work items are returned by that endpoint:

https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-rest-api-3-issue-limit-report-get

And without actually trying this, I wonder if one could:

1. call the limit-reporting endpoint in a rule
2. using list iteration and filtering, extract the key list for a section (e.g., too many attachments), storing the result in a created variable
3. use a dynamic JQL expression to filter out the completed ones, and only report on the open ones, using the work item search endpoint
4. repeat steps 2-3 for each section
5. create your alerting report

Kind regards,
Bill

[Mélanie Liguet]

Thanks. That confirms I'm using the API correctly.

How do you get alerted when a ticket gets too close to the limit?

[Marc -Devoteam-]

Hi @Mélanie Liguet 

As mentioned in the KB article, per mail.

Or you could change this to sent a message to a slack or teams channel.