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Automation rule to automatically add new Users to a certain Project

rzh535 December 7, 2018

Is it possible to implement an automation rule on Jira 3.16.0 (Server) that automatically adds new registered useres to a certain Project? 

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Alexey Matveev
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December 7, 2018

Hello,

I think you mean that you have Jira Service Desk 3.16.0 and you want to use Jira Service Desk automation.

If so, do you mean that you want to add users to a project permission scheme? If so, then you can not do it.

rzh535 December 7, 2018

Hi,

Yes I use the Jira Service Desk 3.16.0 and no I wan't to create a rule that automatically adds new registered users as customers to a certain project

Alexey Matveev
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 7, 2018

What do you mean by registered users? Do you want to add them to customers or to the Service Desk team?

If so, then you can not do it.

Everything you can do with Jira Service Desk automation, you can find here:

https://confluence.atlassian.com/servicedeskserver/automating-your-service-desk-939926334.html

Like rzh535 likes this
rzh535 December 7, 2018

I wanted to add them to the customers. Well that's disappointing, but thanks anyway!

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