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Automation rule: Assign team to an user story when transitioning to a different status

Kashing Ho July 9, 2025

Hi all, 

I'm looking for an automation rule where a Team will be assign to an user story the moment when you transition to another status. I already tried "edit work item fields" -> Team, but sadly enough I don't see the team where I can select from. Therefore I think the best solution is through team ID, but so far without succes. 

Preferable outcome:

When an user story is transitioning from "New" > "To Do" with the label JT, Team XY will be assigned to it. 

 

Thanks in advance! 

2 answers

0 votes
Bill Sheboy
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July 9, 2025

Hi @Kashing Ho 

If the team ID value you show is correct, please update that expression to this for advanced edit:

{
"fields": {
"Team": "9ef93e01-34a3-4a3e-aefb-c3453534a336"
}
}

 

If that does not help, please post images of your complete rule, the edit work item action, and the audit log details showing the rule execution.  Those will provide more context for the community to offer suggestions.  Thanks!

 

Kind regards,
Bill

0 votes
Anandhi Arumugam _Cprime_
Community Champion
July 9, 2025

Hi @Kashing Ho Do you have the Teams created as values under Team field? If yes, use the text on the option to assign the value to the field on the post-function. One more option is to use Automation rules, will be easier to configure. Hope this is helpful.

Kashing Ho July 9, 2025

Hi @Anandhi Arumugam _Cprime_ , I've created a team through: https://uwv.atlassian.net/jira/people/team, but I am unable to select it in automation. Tried to update Team field with text but that doesn't seems te work. 

Even with "advanced field editing" it doens't work. 

{
"fields": {
"Team": {{9ef93e01-34a3-4a3e-aefb-c3453534a336}}
}
}

Like John Funk likes this

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