Automation for Jira: If Transition from a specific state, then

[Andreas Deogarevic]

Hello, I need your support 

I try to create one automation: 

I have various statuses. You can transition from any status to any other.

If the transition is made from "StatusA" or "StatusB" to "Done," a comment should be written.

Thanks, BR

[Bill Sheboy · Accepted solution]

Hi @Andreas Deogarevic 

What have you done thus far to solve this need?

If you started an automation rule, please post images of your rule, the audit log details, and explain what is not working as you expect.

If you have not started a rule, you have essentially described the steps.  Please look at this documentation and examples to help you create the rule:

• https://confluence.atlassian.com/automation/get-started-with-jira-automation-993924596.html
• https://confluence.atlassian.com/automation/smart-values-993924860.html
• https://confluence.atlassian.com/automation/use-the-jira-automation-template-library-1141480562.html

Kind regards,
Bill

[Andreas Deogarevic]

Hello 

I also have a status "in testing" and I want this automation to appear  only if the status "in testing" has been skiped. 


Right now, if I go from "in testing" to e.q. "to do" and then to "done", the automation would run. 

BR 

[Bill Sheboy]

That check may be added using a JQL condition and the operator WAS NOT IN: https://support.atlassian.com/jira-software-cloud/docs/jql-operators/#WAS-NOT-IN

For example, the JQL condition would be after your trigger, and use this:

status WAS NOT IN ("In Testing")

This would ensure only issues that had never been in that status would proceed.

[Andreas Deogarevic]

Thanks a lot Bill. Works as expected. BR Andreas

[Bill Sheboy]

I am glad to learn that helped.  Please consider marking this question as "answered"; that will help others in the community with similar needs find solutions faster.  Thanks!