Hey!
I want to edit a date field with the current date when an issue transitioned to a specific status. But I want to limit this action for only issues that this field is empty for them. I couldn't find the date field in the Issue Fields Condition.
Hi Nofar,
Can you share the rule that you have so far?
Sure, basically I want to make sure this date doesn't change if someone changes the Bug Severity value.
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So you want to add another condition after the first condition for when the Severity Timestamp is empty. Correct? But you don't see that field in the list?
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Have you tried using the advanced compare condition and check the field using the smart value:
{{issue.Severity Timestamp}}
Best regards,
Bill
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I did but didn't manage to 'compare' it to 'Empty'
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Would you please post an image of your advanced compare condition? That may help uncover what is happening. Thanks!
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Thanks, @Nofar Ben Kereth
Let's try a diagnostic check:
Immediately before the advanced compare, please add a Log action to put the Severity Timestamp in the log. That will show what's in the field, and if the Smart Value is recognized.
If that works, there may be an issue with the empty comparison, so you could instead try greater than zero (0), because a timestamp is just a numeric. That would mean it is essentially "not empty".
__Bill
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