Automation for JIRA - set resolution on Sub-task when parent transitions

Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 17, 2020

We have an Automation for JIRA rule that transitions Sub-tasks to Resolved when the parent issue is transitioned to Resolved. We want to also set the Resolution field on the Sub-task to match the value selected in the parent task.

The rule is:

When "Issue transitioned" TO Resolved

  For Sub-tasks

    If Status is not one of (Resolved, Closed)

    Then Transition the issue to "Copy from Trigger Issues"

 

In the "Then" block I see I can choose other fields to set. I have tried selecting Resolution. I then have the option to set it to a specific value or "Copy From". When I choose "Copy From" I end up with "Copy Resolution from Current Issue". When that rule then runs, I get an error in the automation Audit Log thus:

Issue Condition: <checked green>

Transition issue: <checked green>

Edit issue:

Error editing issues

<IssueID> (Could not find valid 'id' or 'name' in resolution object. (resolution))

 

I am suspecting this is because the Resolution field is not on the Edit screens.

 

Is there a way to get the Sub-task Resolution field set to match the transitioning parent issue, without adding the Resolution field to the Edit screens?

 

(We are using JIRA Cloud)

1 answer

0 votes
Raynard Rhodes
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
January 17, 2020

Is there an option to copy resolution from trigger or parent issue? 

Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 17, 2020

No, there is not.

Suggest an answer

Log in or Sign up to answer